Summary

Cashiers handle cash and credit payments, make change, give receipts, account for all payments, and perform related clerical duties.  He/She is also responsible for maintaining outstanding customer service as per Company standards, processing sales quickly, accurately and efficiently, cash register operations and safeguarding company assets.  A cashier’s job duties and title mainly depends upon the employer’s type of business and the Cashier’s workstation.   

Essential Functions 

·        Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.

·        Maintain an awareness of all promotions and advertisements.

·        Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.

·        Communicate customer requests to management.

·        Maintain orderly appearance of register area and supplies stocked.

·        Prepare cash receipts for bank deposits, prepare daily cash reports and balances the cash drawer, reconcile cash, check, and credit card receipts daily, and investigates and resolves any out-of-balance problems.

·        Stock items on shelves and displays in a consistent manner according to store policies.

·        Any other tasks as assigned from time to time by any manager. 

***This list is not exhaustive.  Employee is expected to carry out any other job-related activity as requested by supervisor. ***

Essential Job Qualifications 

The qualified candidate for this position will be a courteous, pleasant person who is able to check out customers using the check out system in an efficient manner.  He/She will be polite, well groomed, and dressed appropriately (see employee handbook) at all times.  The ideal candidate for this position will also be honest, energetic, responsible and organized.  He/She should be able to make quick, high quality decisions when under pressure, and should be helpful and cooperative with all customers.  In the case of a handicap, company MUST and WILL make reasonable accommodations to perform the essential functions of the job.  

Education/Experience 

·        Graduation from high school with some cashiering experience or any equivalent combination of education and experience that would provide the required knowledge, skills, and abilities is preferred.  Otherwise, training is provided.

·        General background of clerical skills, knowledge of bookkeeping basics, and the ability to operate office machines is preferred.

·        Ability to work tactfully and courteously with the public and other employees.

·        The ability to make payments and make change accurately under pressure.

·        Good communication skills, accurate arithmetic, and honesty are a must.

·        Ability to process information/merchandise through register system.

·        Ability to communicate with associates and customers.

·        Ability to read, count, and write to accurately complete all documentation.

·        Ability to operate all equipment necessary to perform the job.

·        Excellent work history and attendance record. 

·        Must have no criminal record relating to money. 

Mental Effort 

·        Must be alert and courteous all the time.

·        Ability to maintain knowledge on all products and current deals within the store.

·        Ability to analyze and solve problems.

·        Knowledge of cash management principles and/or procedures.

·        Ability to maintain confidentiality of records and information.

·        Ability to use knowledge and common sense to carry out given instructions.  

Physical Effort

·        Physical ability to stand for extended periods of time.

·        Ability to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and performing all functions as set forth above.

·        Must be able to lift up to 25 pounds.

·        Normal hand eye coordination. 

·        Must be able to walk around other employees all the time and deal with the public directly.

·        Finger dexterity required to manipulate objects with fingers, such as using a keyboard or checkout machine.

·        Ability to see and hear within the normal parameters.

·        Ability to perform repetitious work accurately.

·        The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment 

·        Normally well lighted, cooled and heated work atmosphere since dealing with customers on a daily basis.

·        Standing at one station mainly.

·        May be required to wear smocks or uniforms provided by the employer.

·        Typically moderate to large amount of noise in the work atmosphere from music or customers.

·        Ability to work varied hours/days, including nights, weekends, and holidays, as needed.

·   The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.